King County Jail

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Telephones

Interview with Jenna, Mel, Bonnie and Ashley

JM: Did you have regular access to telephones?
Jenna: Yes there is a telephone in each block, but they are cut off at I believe 9 or 10 at night until 6am. The only thing is that the phone is in the same small quarters as the television, and you find it hard to hold a conversation. It's best to use it first thing in the morning, or just before lockdown.
Mel: Yes.
Bonnie: No, they like to pretend like they offer that, but the phones never worked and if you were able to dial out, they would hang up on whomever you were calling.
Ashley: yes

JM: What types of charges applied for calling people? How much money would you guess the average inmate spends per week on phone calls?
Jenna: Well you have to money on your phone account, I think it was like $2.00 for like 10-15 minutes (I don't really remember).
Mel: When you first attempt a call to someone, you get the first minute free. After that, the party must set up an account with PCS, so it is to your advantage to have the # ready to tell the person you're on the phone with that they have to establish an account or you will not be able to call them.
Bonnie: Not an option when the phones don't work.
Ashley: not sure. but instructions for phone use are in the blocks - BUT not in the holding cells

JM: Did you need to buy phone cards to call out?
Jenna: No. Money in your phone account, I think it had to be sent western union.
Mel: Yes.
Bonnie: Didn't know that was an option, nobody offered any information.
Ashley: no

JM: Did the jail screen your calls?
Jenna: I am sure they did, they screen mail.
Mel: yes.
Bonnie: haha, are they screening this questionaire?
Ashley: I don't know

They can screen your calls if you haven't had your hearing and they think that you might say something about the case that could be useful. After that i'm not sure if they continually screen. I'm sure they can if they want to.

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Alyssa
Friday, December 16, 2011

where did bonnie go to jail?

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patty
Saturday, December 18, 2010

When iRecieve a call from the spanish recording it says"press the prensa to accept thisz call", soo what's a prensa?, this is keeping Mii from recieveing da call.!

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JENNIFER
Sunday, August 15, 2010

I press the right number to accept the call from jail but a recording cuts him off. what do I do?

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gail
Saturday, November 21, 2009

My step son tried to call me collect and we were cut off before we could talk. What can I do to contact him

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Wm Ripley
Friday, December 12, 2008

What is "PCS" and how do we get set up so clients can call us from your facility?

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Dani Richard
Tuesday, November 18, 2008

1-888-288-9879
PCS
Try to deal with the automated system as best as you can- after a few minutes of frustration, you will be redirected to an operator who will assist you. The calls range in price from $2-$7 for a 15 minute call, depending on long distance charges.

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s
Saturday, December 25, 2010

PCS=Public Communication System

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Ranelle Michaelson
Wednesday, March 25, 2009

To set it up online, the website is pcstelcom.com. I think the minimum to start an account might be $50

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mamacita
Sunday, October 17, 2010

however, it is cheaper to reload the acct by going in to a western union or money gram office. you can reload in increments of $25.oo instead of it being $50 each time by phone with PCS. you will need your acct number.

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ydeshawn
Thursday, December 16, 2010

and getting through to a live person can be very frustrating!!! go through the prompts and if you enter information incorrectly...the automated system will finally tell you that a live person will be with you.

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ydeshawn
Thursday, December 16, 2010